Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery timelines, and budget preferences. This helps us deliver a service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Vector Grove Canvas respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal information security with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This covers secure data storage, encrypted communications, and restricted access to personal data inside our organization.

Although we employ robust security measures, no online transfer method is entirely risk-free. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable law, you may be entitled to access, rectify, delete, or limit how your data is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only for as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to help us understand how visitors interact with our site. Cookies help remember your preferences and allow us to evaluate site performance.

You can change cookie settings in your browser. Note that turning off some cookies might affect how the site works. For detailed information about our cookie practices, please read our Cookie Policy.

Third-Party Links

The site may include links to third‑party sites or services. This privacy policy covers only Vector Grove Canvas and this website. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third‑party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.